Patient information

a. What You Need To Know About Making A Booking

Please feel free to contact the consulting suites to make an appointment. When you call, Janet may ask a few preliminary questions to help us assess the urgency of the review. These may include the type of cancer you have, your symptoms, and any recent investigation or tests you may have had. This information allows us to assess the urgency of your review and to ensure you are seen in a timely and efficient manner.

b. Initial Consultation

You will be asked to complete a patient registration form at your first appointment so please arrive a few minutes earlier to allow time for this to be completed. Please bring with you your Medicare card, private health cover details and relevant information regarding your other health conditions, past investigations and medications you take.

A standard initial consultation takes approximately 40 minutes and this allows for you to provide a good medical history to Dr Khamly and for him to provide the necessary information to you regarding your condition.

c. Review Consultation

A standard review consultation takes approximately 20 minutes and this allows for you to provide an update on your medical condition to Dr Khamly and for him to provide the necessary information to you regarding any changes to your condition.

d. Referral Letter

You will need your referring doctor to provide a letter of referral to Dr Khamly (a Medicare Australia requirement). The referral can be for a 3 month period if it is provided by another specialist, or either a 12 month period or an indefinite period if provided by your GP.

Ideally, this referral can be faxed to the consulting rooms at the time of the appointment booking and the original either mailed or brought by the patient to the initial consultation.

e. Communication With Referring Doctors

Your information will be treated confidentially and your privacy respected. At times, Dr. Khamly may need to discuss your case with other health care providers and will write to your local GP and other specialists informing them of any discussion and treatments that may be required.

If you do not wish this to occur or would like to add specific doctors to the mailing list please discuss this with us.

f.  Fees

There will be an out of pocket expense for seeing Dr Khamly in the consulting rooms as an outpatient. Dr Khamly does not have an above gap out of pocket expense for inpatients covered by private health insurance. You may be required to pay an excess fee to the hospital for your health fund for admissions to hospital depending on the level of private health cover you have.

Please ask about the consulting fees when making your appointment or at your first visit if you have any concerns.

g. Location

Khamly Oncology is located on the 1st floor of the Epworth Freemasons Medical Consulting Suites, in Suite 122, at 320 Victoria Parade, East Melbourne.

This building is located on Victoria Parade opposite the Smith Street junction, next door to the Dallas Brooks Hall.

h. Contacting Dr Khamly

Dr Khamly will be sharing a weekend, public holiday and annual leave on-call roster with a team of medical oncologists, providing patients with year round 24 hour care. Sharing the responsibility for the care of patients after hours ensures you get the care needed whilst allowing the Doctors time with their families and to keep well.

The opening hours for the consulting suites will be from 9am to 4pm. Please call during these hours for all non-urgent enquiries.

Outside these hours, for more urgent matters, please call Dr Khamly on his mobile number located on his business card which will be provided to you at your initial consultation.

If Dr Khamly is unavailable his voice message will inform you of the covering Doctor’s name and contact number.